FAQ: Krampus and Friends! Christmas/Winter Cryptid Enamel Pin Set
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

How do I add Add-ons?

The best way to do add-ons is to select “change my pledge”. You don’t actually have to change it, just leave it the same and confirm it. After you confirm, scroll down on the page to see the possible add-ons. Pick your add-ons, confirm again and you’re good to go!

This campaign has a ton of add-ons! To quickly find what you’re looking for, scroll down to the dollar amounts. Sugar Mice are $7 and are listed as “One Unlocked Sugar Mouse Mini- Pin” Additional Pins are $10 and are listed as “An Unlocked Pin” Wolfenoot Pins (once unlocked) will be $12 and are listed as “Wolfenoot Pin”

Last updated: November 02, 2021 11:34

I want more than 16 pins. Can I get some kind of deal?

Sure. Contact me directly and we will work out a new Tier.

Last updated: November 02, 2021 11:41

How do I get the Day One Sugar Mouse Freebie?

Just pledge in the first 24 hours and you will automatically get the Sugar Mouse 1 White Mouse. All Pledges that are in before Nov. 3 at 10:30 a.m. will receive one. It will not be reflected in your Tier but will be part of your reward when you receive it.

Last updated: November 02, 2021 11:41

I want the Wolfenoot Pin but I can't find it.

It may not be unlocked yet! The Wolfenoot Pin will be available as an add-on on or around $3300 (I may unlock it slightly early or late depending on what time it unlocks. We all have to sleep some time!).

Last updated: November 02, 2021 11:41

Where's x pin?

You may have seen an early sneak peek of things I am working on or that initial design may have become something else. But, there are more designs coming and in the works so you may see it soon!

Last updated: November 02, 2021 11:48

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Contact Us